tbjili Privacy Policy

1. Who We Are — Data Controller

tbjili ("tbjili," "we," "us," "our") operates the online gaming platform accessible at tbjili.biz. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, tbjili acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors.

As a Personal Information Controller, tbjili determines the purposes and means of processing personal data collected through its platform. tbjili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws. Contact details for the tbjili DPO are provided in Section 13 of this Policy.

This Privacy Policy applies to all personal information collected through the tbjili website, mobile browser experience, customer support channels, and any other interaction you have with the tbjili platform.

2. Information We Collect

tbjili collects personal information in the following categories, depending on how you interact with our platform:

2.1 Registration Data. When you create a tbjili account, we collect: full legal name, date of birth, Philippine mobile number, email address (where provided), and residential address. This information is required to establish your account, verify your identity, and comply with KYC obligations.

2.2 Identity Verification Documents. As part of tbjili's Know Your Customer (KYC) process, we may collect copies of government-issued identification documents (e.g., PhilSys ID, UMID, Passport, Driver's License) and, where required, proof of address documents. These are collected to comply with anti-money laundering (AML) regulations and to verify the age and identity of our players.

2.3 Financial and Transaction Data. tbjili collects information about deposits, withdrawals, and transaction history within the platform. This includes payment method identifiers (e.g., GCash account reference, bank account details), transaction amounts, timestamps, and status records. Full payment credentials (card numbers, full bank account numbers) are handled by our certified payment processor partners and are not stored on tbjili servers.

2.4 Gaming Activity Data. We collect records of your gameplay on tbjili, including games played, bets placed, outcomes, session timestamps, and bonus participation history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical and Device Data. tbjili automatically collects certain technical information when you access the platform: IP address, device type, operating system, browser type, referring URL, and session data. This information is used to secure your account, detect fraud, and optimize platform performance across Philippine mobile networks.

2.6 Communications Data. If you contact tbjili through live chat, email, or other support channels, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.

2.7 Voluntary Information. Any additional information you choose to provide — for example, during promotional surveys, feedback submissions, or referral program participation — is collected and used in accordance with this Privacy Policy.

3. Legal Basis for Processing

tbjili processes your personal data on the following legal bases as recognized under the DPA and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to fulfill the tbjili Terms & Conditions you have entered into, including account creation, gameplay, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate interests: Processing for purposes of fraud prevention, platform security, responsible gaming monitoring, and business analytics, where these interests are not overridden by your data subject rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4. How We Use Your Information

tbjili uses the personal information we collect for the following purposes:

• Creating, managing, and securing your tbjili account
• Verifying your identity and age (21+) as required by law and tbjili policy
• Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other accepted payment methods
• Delivering the gaming services you have accessed through tbjili
• Administering bonuses, promotions, and loyalty programs
• Complying with anti-money laundering (AML), counter-terrorist financing (CTF), and PAGCOR-aligned regulatory obligations
• Monitoring for and investigating fraud, collusion, or prohibited conduct on the tbjili platform
• Enforcing our Terms & Conditions and resolving disputes
• Providing customer support through tbjili's live chat and email channels
• Monitoring responsible gaming indicators and activating player protection measures where appropriate
• Sending account-related communications (transaction confirmations, security alerts, account notices)
• Sending marketing communications about tbjili promotions and new features — only to players who have opted in
• Improving and optimizing the tbjili platform based on anonymized analytics data

5. Cookies and Tracking Technologies

tbjili uses cookies and similar browser-based technologies to operate and improve the platform. The categories of cookies used on tbjili are:

• Strictly necessary cookies: Required for the tbjili platform to function, including authentication session management, security tokens, and load balancing. These cannot be disabled without impairing the Service.
• Functional cookies: Remember your preferences (e.g., language, display settings) to improve your tbjili experience across sessions.
• Analytics cookies: Collect anonymized data about how players use the tbjili platform (pages visited, time on site, click patterns) to help us improve the Service. No personally identifiable information is transmitted through analytics cookies.

tbjili does not deploy advertising or cross-site tracking cookies. You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use tbjili.

6. Sharing Your Information

tbjili does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. tbjili shares personal data only in the following circumstances:

• Payment processors: GCash, Maya/PayMaya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, and other payment partners receive transaction data strictly necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services process your submitted identification documents to fulfill our regulatory KYC obligations. These providers operate under strict data processing agreements.
• Game providers: JILI Gaming, Pragmatic Play, PG Soft, Habanero, and other certified game providers receive session and gameplay data required to deliver their games. Game providers do not receive your financial or full identity data.
• Regulatory and law enforcement authorities: tbjili will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities when required by law, court order, or regulatory demand.
• Professional advisors: Legal, audit, and compliance advisors engaged by tbjili may access personal data under confidentiality obligations as part of their professional services.
• Business transfers: In the event of a merger, acquisition, or sale of tbjili assets, personal data held by tbjili may be transferred to the relevant successor entity, subject to equivalent data protection obligations.

All third parties with whom tbjili shares personal data are required to process it in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

7. International Data Transfers

Some of tbjili's operational partners and game providers maintain servers and infrastructure outside the Philippines. Where personal data is transferred to a country that the National Privacy Commission has not recognized as providing adequate data protection, tbjili ensures appropriate safeguards are in place — including contractual data protection clauses consistent with NPC guidelines — before any such transfer occurs.

By using the tbjili platform, you acknowledge that your data may be transferred to, stored in, or processed in countries outside the Philippines in accordance with the safeguards described in this section.

8. Data Retention

tbjili retains personal data for as long as is necessary to fulfill the purposes for which it was collected, plus any additional period required by law or regulation. Key retention periods applied by tbjili include:

• Active account data: Retained for the duration of your tbjili account registration and for five (5) years following account closure.
• KYC and identity documents: Retained for a minimum of five (5) years following the termination of the customer relationship, consistent with AMLC requirements.
• Transaction records: Retained for five (5) years from the date of each transaction, consistent with applicable AML and tax record-keeping obligations.
• Support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn plus one (1) year for evidentiary purposes.

Following the applicable retention period, tbjili will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Security Measures

tbjili implements technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and tbjili servers
• Encryption of sensitive data fields (including identity document images and financial identifiers) at rest
• Role-based access controls limiting personal data access to authorized personnel on a need-to-know basis
• Multi-factor authentication requirements for tbjili internal system access
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Automated fraud and anomaly detection monitoring operating 24/7
• Incident response procedures with mandatory notification timelines consistent with DPA requirements

No method of electronic transmission or data storage is 100% secure. In the event of a personal data breach that poses a real risk to your rights and freedoms, tbjili will notify the National Privacy Commission and affected data subjects in accordance with NPC Circular 16-03 and applicable DPA requirements.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tbjili:

• Right to be informed: The right to know what personal data tbjili collects, how it is used, and who it is shared with — as provided in this Privacy Policy.
• Right of access: The right to request a copy of the personal data tbjili holds about you, and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your tbjili account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to tbjili's legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to request its transfer to another data controller, where technically feasible.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on tbjili's legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe tbjili has violated your data privacy rights.

To exercise any of the above rights, please contact tbjili's Data Protection Officer using the contact details in Section 13. tbjili will respond to verified data subject requests within fifteen (15) business days. Identity verification may be required before processing your request.

11. Children and Minors

The tbjili platform is strictly intended for individuals who are 21 years of age or older. tbjili does not knowingly collect personal data from persons under the age of 21. If tbjili becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and notify the appropriate authorities if required.

If you are a parent or guardian and believe your child has registered on tbjili, please contact our support team immediately so we can take prompt corrective action.

12. Changes to This Privacy Policy

tbjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered tbjili players via their registered mobile number or email address at least seven (7) days before taking effect. The updated Privacy Policy will be published on this page with a revised "Last Updated" date.

Your continued use of the tbjili platform after the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you must cease using tbjili and may request account closure and data deletion in accordance with Section 10.

13. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or tbjili's data processing practices, please contact us through the following channels:

Data Protection Officer — tbjili

Email: [email protected] (mark subject line: "Data Privacy Request")

Live Chat: Available 24/7 via the tbjili website after tbjili Login — average response time under 5 minutes.

tbjili's DPO is responsible for ensuring compliance with the Data Privacy Act of 2012 and serves as the point of contact for the National Privacy Commission on data protection matters. All data subject requests received by tbjili are logged and tracked to ensure timely resolution.